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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deeana Sosa

Deeana Sosa

November 5, 2024

5  out of  5
rating by Deeana Sosa
"Bryan helped me get a great premium on my auto insurance and I couldn’t be happier with his service. I recommend him to anyone looking for insurance!"
We responded:
"Thank you so much for the great review, Deeana! We're proud to have Bryan on our team and are also happy to know that he provided great service to you! -Loc Vo, Agent www.locvo.com"
Profile photo of Marly Arbaiza

Marly Arbaiza

November 5, 2024

5  out of  5
rating by Marly Arbaiza
"Highly, highly recommend! I recently switched my out of state policy to an Illinois policy and Bryan helped me out. He explained everything to me and gave me a ton of options and prioritized what I was looking for. If you’re for agent to help explain your policy in depth and answer all of your questions, Bryan is your person!"
We responded:
"Marly, we appreciate your detailed review of how Bryan helped explain your options and policy. We're fortunate to have Bryan on our team and we're thrilled to hear about the great experience that he provided! -Loc Vo, Agent www.locvo.com"
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Joanne P

October 31, 2024

5  out of  5
rating by Joanne P
"I had a technical issue with my PC and had to call in. Bryan was the agent that helped me over the phone and was super empathetic, patient, and helpful with my renters insurance quote. He helped me pick out a plan and see what would cover me best as well as informed me of all the features my plan would provide in case something happens. Bryan was super informative and kind while helping me and I really appreciate it! Thanks Bryan :)"
We responded:
"Joanne, thanks so much for your detailed review of how Bryan was able to assist you. We're so happy to hear about the great experience that Bryan provided! -Loc Vo, Agent www.locvo.com"
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Veronica Neely

October 11, 2024

5  out of  5
rating by Veronica Neely
"Alexis is awesome I’ve been with State Farm for over 20 years in the last 5 years I have changed agents 3 times due to the fact that no one in the office never knows anything but. When I switched to this office Alexis had no problem explaining anything that I did not understand her communication is great I definitely recommend this office."
We responded:
"Veronica, thanks so much for the review! We're extremely grateful to have Alexis on our team and are glad that she was able to explain and answer your policy questions. -Loc Vo, Agent www.locvo.com"
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Destiny Valle

August 6, 2024

5  out of  5
rating by Destiny Valle
"Bryan R Villa assisted us in our new home owners policy. He made the process as seamless as possible. His clear communication skills were informative and helpful. Even when he was not in office he handed us to Teara who understood our account and both delivered what was promised in a quick timely matter. As long time State Farm customers we are happy with this office and their exceptional service and have referred our family to work with them as well."
We responded:
"Destiny, thank you so much for this amazing and detailed review! We're grateful to have Bryan and Teara on our team and we're happy that they've been able to provide you with excellent service. Also, thank you so much for sending us referrals as it's the highest compliment that we can receive! -Loc Vo, Agent www.locvo.com"
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KARAH HERGES

July 17, 2024

5  out of  5
rating by KARAH HERGES
"Loc and his team are amazing - very professional and attentive!"
We responded:
"Thanks so much for this review, Karah! We pride ourselves on providing excellent customer service to our customers. -Loc Vo, Agent www.locvo.com"
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Nicholas Stone

June 21, 2024

5  out of  5
rating by Nicholas Stone
"Alexis was very helpful setting up new homeowner and auto insurance policies for us."
We responded:
"Nicholas, thank you so much for your 5-star review! We're so happy that Alexis was helpful in getting your policies started. We're fortunate to have her on our team! -Loc Vo, Agent www.locvo.com"
Profile photo of Bradley Richardson

Bradley Richardson

June 13, 2024

5  out of  5
rating by Bradley Richardson
"Alexis definitely came through in time with assisting me with my insurance and was very nice to work with."
We responded:
"Bradley, thanks so much for the 5-star review! We are very happy that Alexis was able to assist you. We're fortunate to have her on our team. -Loc Vo, Agent www.locvo.com"
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willbert santiago

June 7, 2024

5  out of  5
rating by willbert santiago
"Really good customer service"
We responded:
"Willbert, thanks so much for the review! We are so happy that we've been able to provide you with good customer service. We strive to provide the best service possible. Have a great day! -Loc Vo, Agent www.locvo.com"
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Allison Herman

May 24, 2024

5  out of  5
rating by Allison Herman
"Very helpful and friendly. Saved me a good amount of money on auto and renters bundle"
We responded:
"Allison, thanks so much for the 5-star review! We're delighted to have been able to help you save money and to have provided quality service. -Loc Vo, Agent www.locvo.com"
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Ronni Davis

April 18, 2024

5  out of  5
rating by Ronni Davis
"I've used Loc Vo's State Farm agency since I moved to Chicago in 2008. Not only are they on top of things when I need help, but Loc also sends me a birthday card every year. If you're looking for a reliable insurance agent, Loc Vo (and his staff) is a good one."
We responded:
"Ronni, thanks so much for this amazing review. We're so grateful to have had you as a customer since 2008! -Loc Vo, Agent www.locvo.com"
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Chris Gohston

April 3, 2024

5  out of  5
rating by Chris Gohston
"Wonderful energy ! Alexis is very talented and informative with everything that I needed to know and more."
We responded:
"Chris, thanks so much for your 5-star review! We're thrilled to have Alexis on our team and are happy that she was able to explain everything to you! -Loc Vo, Agent www.locvo.com"
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jai mcbeath

April 3, 2024

5  out of  5
rating by jai mcbeath
"alexis helps me with all my insurance needs! she is a wonder to be around and has amazing customer service. 10/10 recommend"
We responded:
"Thanks so much for the review Jai! We're extremely grateful to have Alexis on our team and are glad that she was able to provide you with excellent customer service. -Loc Vo, Agent www.locvo.com"
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Fawad Khan

March 4, 2024

5  out of  5
rating by Fawad Khan
"Alexis helped me with all my insurance needs, great service, everything done easily, hassle free!!!"
We responded:
"Fawad, thanks so much for writing a review! We're so happy that Alexis was able to assist you. We're fortunate to have her on our team! -Loc Vo, Agent www.locvo.com"
Profile photo of Leticia Villa

Leticia Villa

February 9, 2024

5  out of  5
rating by Leticia Villa
"Bryan was great throughout the whole process of me getting life insurance. He answered all of my questions and made me feel at ease about protecting my family. I would recommend Bryan and Loc Vo Agency to anyone looking for insurance. Keep up the great work!"
We responded:
"Leticia, thanks so much for taking the time to write a review! We're so happy that Bryan was able to help answer all of your questions and get your Life insurance started. We're fortunate to have him on our team! -Loc Vo, Agent www.locvo.com"
Profile photo of Abigail Santander

Abigail Santander

February 9, 2024

5  out of  5
rating by Abigail Santander
"my agent, Bryan Rodriguez was amazing! After buying a new car, I needed insurance ASAP, Bryan was able to get me a fast quote and helped me save money buying bundling with life insurance! Amazing customer experience! Thank you Bryan!"
We responded:
"Thanks so much for the thoughtful review, Abigail! We're so happy that Bryan was able to provide you with a great customer experience! -Loc Vo, Agent www.locvo.com"
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Alice Singer

January 19, 2024

5  out of  5
rating by Alice Singer
"Brian Rodriguez is extremely helpful, knowledgeable, friendly and responsive. He is always available to answer my questions. I would recommend Brian and Loc Vo to anyone looking for home or auto insurance!"
We responded:
"Alice, thanks for taking the time to leave us a review! We're very grateful to have Bryan on our team and happy that he was able to provide you with excellent service! -Loc Vo, Agent www.locvo.com"
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Tyler Lord

January 18, 2024

5  out of  5
rating by Tyler Lord
"I had the pleasure of working with Bryan for my car insurance needs. Their friendly and communicative approach made the entire process seamless. Over the past year, they consistently provided excellent service, making it easy and stress-free. I highly recommend their expertise!"
We responded:
"Tyler, we appreciate you taking the time to provide us with this awesome review! We pride ourselves in providing excellent service to our clients and are grateful to have Bryan on our team. -Loc Vo, Agent www.locvo.com"
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Eric Alm

January 10, 2024

5  out of  5
rating by Eric Alm
"Service first! I was with another company operated by a cousin for years but the rates continued to climb so asked State Farm for a quote. Bryan reached out by email and phone within minutes and was very patient in answering my many questions. Because Bryan listened and to make things easier for me he prepared different quotes, one of which was an identical match to my previous coverage which clearly showed how I was paying more for less coverage. I switched over and could not have been more pleased with the onboarding process. Bryan explained the types of coverage to me, what to expect from the agency, and what to do in the event of a claim. When the call ended I turned to my wife and said that was the first time I ever felt valued by an agent. That seems to be the culture at Loc Vo's agency and I am grateful for that high level of service."
We responded:
"Thanks for this amazing and detailed review Eric and welcome to our agency! We're so grateful to have Bryan on our team! We strive to provide the best service possible to our clients and are thrilled that Bryan provided that to you. -Loc Vo, Agent www.locvo.com"
Profile photo of Essence Muhammad

Essence Muhammad

December 5, 2023

5  out of  5
rating by Essence Muhammad
"Helpful, professional, and timely staff. I've had my policy with this agency for years and have always had a positive experience. Highly recommend!"
We responded:
"Essence, we appreciate you taking the time to leave this amazing review! -Loc Vo, Agent www.locvo.com"
Profile photo of Andrew Pollock

Andrew Pollock

November 9, 2023

5  out of  5
rating by Andrew Pollock
"My wife and I had several policies across different State Farm branches and were also moving to the suburbs. Bryan and team were super-helpful in getting all of the policies aggregated, finding discounts and making our live easier. A+ service!"
We responded:
"Thanks so much for the review Andrew! We're really fortunate to have Bryan on our team and happy to hear that our team has been helpful. -Loc Vo, Agent www.locvo.com"
Profile photo of Steven Babick

Steven Babick

October 20, 2023

5  out of  5
rating by Steven Babick
"Bryan is awesome. He’s been my agent for a few months now and he’s so helpful and kind whenever I need help with anything. He’s also gotten me a crazy rate and I really feel secure because of the service that he provides. I have renters insurance and my grandmother has home and auto insurance. Bryan was very helpful in setting up my own renters insurance and ensuring my grandmother has the best rate for her home and auto."
We responded:
"Steven, thanks so much for this awesome review! We're grateful to have Bryan on our team and happy that he's been able to provide you with excellent service. I'm glad that we were able to help both you and your grandmother with your insurance needs. -Loc Vo, Agent www.locvo.com"
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Blagojche

June 21, 2023

5  out of  5
rating by Blagojche
"I truly appreciate your assistance in renewing my insurance. Thank you for your help. I express my utmost gratitude to Emilija Risteski for displaying remarkable patience during the process."
We responded:
"Hi Blagojche and thanks so much for leaving our office this amazing review! Welcome to our Loc Vo Agency! We are so happy that Emilija was able to assist you with starting your policies with our office and we're very fortunate to have Emilja on our team. Loc Vo, Agent www.locvo.com"
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Brendan Russell

June 2, 2023

5  out of  5
rating by Brendan Russell
"Finally, an agent who actually responds to emails. My first year with Loc Vo, so far all is well. And reasonably priced"
We responded:
"Brendan, thanks so much for your 5-star review! I'm very pleased that we were able to provide you with the coverages that you needed on your auto policy at an affordable price! -Loc Vo, Agent www.locvo.com"
Profile photo of Luis Sandoval

Luis Sandoval

May 18, 2023

5  out of  5
rating by Luis Sandoval
"He estado con esta oficina de State Farm por mas de 5 años. Todos son muy amables. Me gusta que me ayudar a entender mis coberturas y entienden mis necesidades. Los amigos que he recomendado a la oficina de Loc están muy contentos con el servicio."
We responded:
"Luis, thanks so much for taking the time to give our agency a detailed review! We appreciate you recommending us to your friends and are always happy to help with any questions you have on your policies. -Loc Vo, State Farm Agent www.locvo.com"