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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Islay massango

Islay massango

January 17, 2025

5  out of  5
rating by Islay massango
"Loc , was the best Agent everrrr he helped save money and made everything clear to me . I appreciate you Loc 😇👏🏽👏🏽👏🏽👏🏽"
We responded:
"Hi Islay, thanks so much for your review! I'm thrilled to have been able to assist you in finding savings for your policy. I'm delighted to have been able to explain your coverages in a way that made it easy to understand. I appreciate your business with our office!   -Loc Vo, Agent www.locvo.com"
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Christa McGarry

January 17, 2025

5  out of  5
rating by Christa McGarry
"Responsive & professional service"
We responded:
"Thanks so much for the review, Christa! -Loc Vo, Agent www.locvo.com"
Profile photo of Laverne Cook

Laverne Cook

January 17, 2025

5  out of  5
rating by Laverne Cook
"Teara is always helpful in assisting me understand my homeowners and auto insurance. Great customer service! Thank you!"
We responded:
"Laverne, we appreciate you taking the time to write this review. We're grateful to have Teara on our team and happy that she was able to provide you with great customer service. -Loc Vo, Agent www.locvo.com"
Profile photo of Sharon Parker

Sharon Parker

January 16, 2025

5  out of  5
rating by Sharon Parker
"I had the pleasure of being assisted by Alexis who provided me with excellent customer service. I was appreciative of her vast knowledge and her willingness to help."
We responded:
"Sharon, thank you very much for the review. We are fortunate to have Alexis on our team. We are happy to hear that she provided you with excellent customer service! -Loc Vo, Agent www.locvo.com"
Profile photo of Aneta Banas

Aneta Banas

January 16, 2025

5  out of  5
rating by Aneta Banas
"Great service from Bryan. I was overpaying for home insurance at a different company and he recommended to switch to State Farm after reviewing my current policy. Made the entire process smooth from the initial contact for a quote to helping me switch the policy with my mortgage company. Highly recommend! Thank you!"
We responded:
"Aneta, we appreciate the detailed review. We're thrilled to hear that Bryan was able to find you savings for your policies and make your experience enjoyable.   -Loc Vo, Agent www.locvo.com"
Profile photo of Adrian Villa

Adrian Villa

January 16, 2025

5  out of  5
rating by Adrian Villa
"I’d like to give a huge thanks to Bryan, extremely helpful and very polite. Made it a very quick and easy experience, much appreciated."
We responded:
"Thank you very much for the review, Adrian! Bryan is a great addition to our team and we're happy to hear that you had a great interaction with him. -Loc Vo, Agent www.locvo.com"
Profile photo of Dustie Films

Dustie Films

January 16, 2025

5  out of  5
rating by Dustie Films
"Bryan Rodriguez-Villa is my insurance agent, and happily so. He’s incredibly efficient. He’s very respectful and responsive to any of my questions. Just an overall great agent who made filing insurance easy and stress free."
We responded:
"Thanks so much for the review! We're incredibly fortunate to have Bryan on our team!   -Loc Vo, Agent www.locvo.com"
Profile photo of Melo Lozada

Melo Lozada

January 16, 2025

5  out of  5
rating by Melo Lozada
"Ms.Becky takes care of me always the best THANK U"
We responded:
"Melo, thanks so much for this review! We're grateful to have Becky on our team and are happy that she's able to assist your account. -Loc Vo, Agent www.locvo.com"
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James Zonsius

January 16, 2025

5  out of  5
rating by James Zonsius
"Great service and great price compared to other insurance companies that quoted me."
We responded:
"Thanks so much for your review, James. We're delighted to have been able to provide you with the best options for your insurance needs. -Loc Vo, Agent www.locvo.com"
Profile photo of Mikal Jones

Mikal Jones

January 16, 2025

5  out of  5
rating by Mikal Jones
"Alexis was great! I was looking for auto insurance and she went above and beyond to make sure i can get a something reasonable and affordable For me. I recommend her as a sales agent to anybody who’s looking to partner with State Farm."
We responded:
"Mikal, thank you very much for your review. We're so grateful to have Alexis on our team and are happy that she was able to help you find coverage that meets your needs. -Loc Vo, Agent www.locvo.com"
Profile photo of Kyla Dunn

Kyla Dunn

January 16, 2025

5  out of  5
rating by Kyla Dunn
"I recently had the pleasure of working with Alexis for my insurance needs, and I couldn't be happier with the experience. Alexis was incredibly knowledgeable, patient, and attentive to all my questions and concerns. She took the time to understand my unique situation and provided me with the best options tailored to my needs. I highly recommend Alexis to anyone looking for a reliable and trustworthy insurance agent. Thank you sooo much Alexis, for your outstanding service!"
We responded:
"Kyla, thanks so much for your detailed review of how Alexis assisted you with your insurance needs. We're so happy to hear about the great experience that Alexis provided! -Loc Vo, Agent www.locvo.com"
Profile photo of Sarah Linville

Sarah Linville

December 16, 2024

5  out of  5
rating by Sarah Linville
"Bryan was incredibly helpful, quick, and gave me a great deal!"
We responded:
"Sarah, thanks so much for taking the time to write a review. We are incredibly grateful to have Bryan on our team and are happy that he was able to assist you with your insurance needs. -Loc Vo, Agent www.locvo.com"
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Christian Martinez

December 11, 2024

5  out of  5
rating by Christian Martinez
"Great experience working with Tim, he was very helpful and helped me saved A LOT! Definitely will be recommending him to anyone in search of a better rate, plus great customer service"
We responded:
"Thank you very much for the review, Christian! We're thrilled to hear that Tim was able to assist you with your policies. We're very fortunate to have Tim on our team! -Loc Vo, Agent www.locvo.com"
Profile photo of Delicia Walker

Delicia Walker

November 10, 2024

5  out of  5
rating by Delicia Walker
"I have been a client of Loc Vo"s State Farm office for many years, and what keeps me there and satisfied is the customer service and professionalism from people like Alexis in the office. She is great at providing information on products and services, follows up as needed, and goes above and beyond to make sure you're satisfied or taken care of."
We responded:
"Delicia, thank you very much for your detailed review and many years of being our client. We're so happy to hear about the amazing experience that Alexis provided and are grateful to have her on our team! -Loc Vo, Agent www.locvo.com"
Profile photo of Deeana Sosa

Deeana Sosa

November 5, 2024

5  out of  5
rating by Deeana Sosa
"Bryan helped me get a great premium on my auto insurance and I couldn’t be happier with his service. I recommend him to anyone looking for insurance!"
We responded:
"Thank you so much for the great review, Deeana! We're proud to have Bryan on our team and are also happy to know that he provided great service to you! -Loc Vo, Agent www.locvo.com"
Profile photo of Marly Arbaiza

Marly Arbaiza

November 5, 2024

5  out of  5
rating by Marly Arbaiza
"Highly, highly recommend! I recently switched my out of state policy to an Illinois policy and Bryan helped me out. He explained everything to me and gave me a ton of options and prioritized what I was looking for. If you’re for agent to help explain your policy in depth and answer all of your questions, Bryan is your person!"
We responded:
"Marly, we appreciate your detailed review of how Bryan helped explain your options and policy. We're fortunate to have Bryan on our team and we're thrilled to hear about the great experience that he provided! -Loc Vo, Agent www.locvo.com"
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Joanne P

October 31, 2024

5  out of  5
rating by Joanne P
"I had a technical issue with my PC and had to call in. Bryan was the agent that helped me over the phone and was super empathetic, patient, and helpful with my renters insurance quote. He helped me pick out a plan and see what would cover me best as well as informed me of all the features my plan would provide in case something happens. Bryan was super informative and kind while helping me and I really appreciate it! Thanks Bryan :)"
We responded:
"Joanne, thanks so much for your detailed review of how Bryan was able to assist you. We're so happy to hear about the great experience that Bryan provided! -Loc Vo, Agent www.locvo.com"
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Veronica Neely

October 11, 2024

5  out of  5
rating by Veronica Neely
"Alexis is awesome I’ve been with State Farm for over 20 years in the last 5 years I have changed agents 3 times due to the fact that no one in the office never knows anything but. When I switched to this office Alexis had no problem explaining anything that I did not understand her communication is great I definitely recommend this office."
We responded:
"Veronica, thanks so much for the review! We're extremely grateful to have Alexis on our team and are glad that she was able to explain and answer your policy questions. -Loc Vo, Agent www.locvo.com"
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Destiny Valle

August 6, 2024

5  out of  5
rating by Destiny Valle
"Bryan R Villa assisted us in our new home owners policy. He made the process as seamless as possible. His clear communication skills were informative and helpful. Even when he was not in office he handed us to Teara who understood our account and both delivered what was promised in a quick timely matter. As long time State Farm customers we are happy with this office and their exceptional service and have referred our family to work with them as well."
We responded:
"Destiny, thank you so much for this amazing and detailed review! We're grateful to have Bryan and Teara on our team and we're happy that they've been able to provide you with excellent service. Also, thank you so much for sending us referrals as it's the highest compliment that we can receive! -Loc Vo, Agent www.locvo.com"
Profile photo of KARAH HERGES

KARAH HERGES

July 17, 2024

5  out of  5
rating by KARAH HERGES
"Loc and his team are amazing - very professional and attentive!"
We responded:
"Thanks so much for this review, Karah! We pride ourselves on providing excellent customer service to our customers. -Loc Vo, Agent www.locvo.com"
Profile photo of Nicholas Stone

Nicholas Stone

June 21, 2024

5  out of  5
rating by Nicholas Stone
"Alexis was very helpful setting up new homeowner and auto insurance policies for us."
We responded:
"Nicholas, thank you so much for your 5-star review! We're so happy that Alexis was helpful in getting your policies started. We're fortunate to have her on our team! -Loc Vo, Agent www.locvo.com"
Profile photo of Bradley Richardson

Bradley Richardson

June 13, 2024

5  out of  5
rating by Bradley Richardson
"Alexis definitely came through in time with assisting me with my insurance and was very nice to work with."
We responded:
"Bradley, thanks so much for the 5-star review! We are very happy that Alexis was able to assist you. We're fortunate to have her on our team. -Loc Vo, Agent www.locvo.com"
Profile photo of willbert santiago

willbert santiago

June 7, 2024

5  out of  5
rating by willbert santiago
"Really good customer service"
We responded:
"Willbert, thanks so much for the review! We are so happy that we've been able to provide you with good customer service. We strive to provide the best service possible. Have a great day! -Loc Vo, Agent www.locvo.com"
Profile photo of Allison Herman

Allison Herman

May 24, 2024

5  out of  5
rating by Allison Herman
"Very helpful and friendly. Saved me a good amount of money on auto and renters bundle"
We responded:
"Allison, thanks so much for the 5-star review! We're delighted to have been able to help you save money and to have provided quality service. -Loc Vo, Agent www.locvo.com"
Profile photo of Ronni Davis

Ronni Davis

April 18, 2024

5  out of  5
rating by Ronni Davis
"I've used Loc Vo's State Farm agency since I moved to Chicago in 2008. Not only are they on top of things when I need help, but Loc also sends me a birthday card every year. If you're looking for a reliable insurance agent, Loc Vo (and his staff) is a good one."
We responded:
"Ronni, thanks so much for this amazing review. We're so grateful to have had you as a customer since 2008! -Loc Vo, Agent www.locvo.com"